Real customer testimonials
Jacob Cragen
Their website and corporate phone service is abyssal..Calls it an Engine Assembly but is trying to sell you a Long Block..says it contains Block to heads and all the internals "What about the valve springs that technically aren't inside that?" - "I don't know, sir. My sales script doesn't specify. I'm not a mechanic and we don't know any mechanics that you could talk to about this matter...so...would you like to buy an engine?" "From you? No..."
CARTERS GARAGE
this place is a waste of time i am a small business trying to make a living working on vehicles and doing my parts ordering the last 3 times i have called them i have been on hold for over 30min its hard to make a living wasting time trying to get parts i cant spend all day on the phone and not get anything done because of being on hold all day be prepared to waste an hour or better of your time dealing with this company
Sidney Chandler
Whoever is assembling the transmissions needs more training because I have had 3 transmissions put in my car from this place and none of them have lasted over a month
Anthony Board
I needed a rear end for my truck that anywhere else would have cost over $1,000 I got it here for $600 actually $450 after the core charge. Saved me a lot of money!
Richard Whittington
They don’t stand by their warranty
Bought transmission installed it has a shift issue between 2nd and 3rd no trouble codes took it to Toyota dealer just to confirm they told me transmission needs to be replaced called Lkq they put me through second party outfit just talking to them over the phone they declined warranty telling me you need to have dealer input transmission numbers in the ECM I told the guy it was at the dealer they flashed the ECM they don’t care waste of money I will definitely take it to small claims court this is bad business beware they don’t honer their warranty
They gave me 6 months warranty on part only no labor Didn’t even drive it yet just straight to dealer ship this company is a joke
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