Real customer testimonials
julio buloni
Once I walked in. I knew I was at the wrong place. Me and my wife walked in, received a very smug “can I help you”.
I was looking for a chain for a pendant but upon meeting the guy I decided maybe not the first thing I should ask for. Decided to see what offers I can get on my scrap gold I’ve collected.
This man was so smug about my scrap gold and threw my pieces around the glass counter as if my time and gold was worthless. I understand I won’t get market value for scrap gold. The utter disrespect and audacity this man had. I stayed polite and knew letting emotions would ruin a business opportunity. So I asked questions on the gold, silver coins that I seen coming in. If they can polish up a pendant I had. Asked if they had a chain for my pendant.
Every response was a dead end and this man took every opportunity to tell me how everything I asked was “not what I needed”.
So after a low ball offer on my 20g of 14k and 10g of 10k. (Offered me 12$ a gram for all of it.) I politely grabbed my stuff and went elsewhere.
Keep in mind previous store offered me 15$ just for the 10k.
Went in to buy and sell. Walked out with nothing.
BriChan
Carlos dealt with me. He was patient and helped explain a lot of rare items. I was so appreciative of his help. This is a nice place that will treat you fairly and make sure you leave happy.
John Smee
Called ahead about some coins I wanted to possibly sell. Chris was nice over the phone. I arrived at the store after waiting a few minutes they went through my coins and gave me a fair offer. Was it exactly what I wanted no. But it was a Fair and reasonable! Overall great experience. If your ever In the market for silver hit these guys up!
Kelly Wells
I visited Precious Metals and Gems today with some jewelry and silver that belonged to my mother. I wanted to find out if what I had was valuable and talk about possibly selling some of it. The staff was very friendly and helpful and I felt that they treated me very fairly and really took their time looking over my items. They made me a very generous offer and I left very satisfied. Great place to bring your valuables!
phyllis cavanaugh
Precious Metals and Gems is in Overland Park on Metcalf Ave! ! It is a fantastic place to find a wide variety of beautiful jewelry from engagement rings to antique jewelry! Honest and easy to work with, they will look for what you want if they don’t have it! My favorite jewelry store!
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