Real customer testimonials
Arnold Vaupel
I had a really bad experience with a certain dealership in Cedar Rapids in which the vehicle I bought from them had a bad engine they wouldn't stand behind. It was a difficult engine to locate but then one turned up at Waterloo Auto Parts. Not only was it by far the lowest mileage engine I had found, it was the best price of any by far. The staff at Waterloo Auto was polite, helpful, and all around pleasant to deal with. I live 50 miles away but they will be my go-to salvage yard from here on out!
Spencer Sonnek
I couldn't be happier with the team here at Waterloo Auto parts. From beginning to end they went above and beyond to help us acquire the part we needed. I won't go into detail because it was well outside of the normal scope of business. At every turn doing something they didn't have to do. Yet doing it anyways. Great communcation. Excellent customer service. Quality. Pure quality. Thanks everyone!
Raymond Mobley
I thought I had replied to Waterloo Auto Parts Waterloo Park is an excellent place to go excellent place to take care of you very kind people I have known him the whole family 4 / 40 years they're pretty good people
Big Blue Sky Behind The Clouds
Good place better than neal auto parts saved 500 bucks buying from here instead of neals its like he was trying to send a child to collage off the one part I wanted
S S
Ripped Off! NO apology!! I paid 1375 dollars for a trans case that had a penny size hole patched with silicone, leaked oil, with no 4 low due to being run out of oil prior to when i bought it.I had a verbal 6 mo. warranty and found that talk comes cheap at this hell of a yard. I was rudely spoken to on the phone, hasselled,and upon my unwelcome arrival two sales clerks said''JUST HANG UP ON HIM'' not realizing I stood in line waiting to see if they would be good to their word on the warranty. I WAS INSULTED with A 50 dollar reduction off another trans case after I now have 5700 dollars in travel, parts and labor an still have no truck or GOOD WORKING trans case. They promised me another case-unil I showed up at thier door, then say I BROUGHT IT IN TOO LATE-BUT I HAD AN AGREEMENT THAT I WOULD STILL BE REIMBURSED DUE TO THE DISTANCE AN MY DISCOVERY OF THE BAD CASE THE FOLLOWING MONTH!! This trans case was never going to work with parts melted down from heat an no oil.They sold it as GOOD to use. Think they can be trusted? I put a WARNING out~ now you can decide. I feel no warranty was needed to realize the common sense of A BAD trans case not going to work yet alone give a 6 mo warranty an lie, hoping I don't come back two times across 1000 miles to settle up or mark them for others sake.
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