Real customer testimonials
Sandra Jones
I am beyond disappointed and sad after leaving this place today. I bid on a vehicle, my bid was sole based on the information posted in their website as well as the pictures they had listed of the car.
I rented a uhaul trailer, drove 7 hours to pick up my car. Once the forklift operator brought my car, it was missing the wheels and tires that it had in the pictures.
I totally understand they were aftermarket wheels but the pictures should had never been taken with parts that did not come with the vehicle.
Thomas Logan
The women in the office are full of attitude. 3 of them are genuinely nice and keep the office running, the rest are there for an easy check.
Michael Batchelder
Poor customer support. I was talking to the regional manager Jim for the area to see if a head gasket on a truck which is a very easy thing to look for was cracked, and he sent this. And never replied after
Karin Taylor
Called when I was headed there to pick up personal items from wrecked vehicle. Had the lot # and asked could I go ahead and give them the info so they could be moving my vehicle for me to get my items. Was told I would have to wait to check in once there. Used the required QR code to check in per covid 19 policy. Said my wait time was 6 minutes and it was 10:10am. Got a text notification at 10:33 that a rep was ready to assist me and come inside. Went inside and stood for 15 minutes before anyone acknowledged I was there. Finally at 10:53 was helped and then …BIG SHOCK… I had to wait for someone in the yard to bring it up. Customer service and compassion for those who are utilizing their business at a stressful time was completely missing. Hope to never have to utilize them again.
Eddie Johnson
Do not believe the title is clean on these vehicles. Bought 2012 chevy cruze with clean tittle supposedly. Paid to have vehicle shipped from conway ar to olivebranch ms only to recieve vehicle with salvaged title. They told me to return vehicle to nearest copart and told me i will just loose the 300$ shipping fee even though it was their mistake.
DO NOT TRUST ANYTHING COPART SAYS OR POST ON THEIR AUCTION SITES.
No comments:
Post a Comment