Real customer testimonials
Cassandra Taylor
Ordered this part 8/30/22. Was initially quoted a price of $375.00 by BRANDON but when we decided to actually order the part, the price jumped to $400.00. Had to wait over a month to get the part. Upon closer inspection, THE ENTIRE PART WAS NOT SENT!!
Have called and spoken with FRANK, CHRIS & PATRICK to no avail. Your phone number is programmed into their “business” so they automatically send you to voicemail. If I call from a different number, miraculously they pickup and just send you back to voicemail.
They give you nothing but the run around when THEY ARE TOTALLY AT FAULT.
I paid good money for an ENTIRE part and they sent a partial piece of junk.
Don’t be fooled by their empty promises. DON’T DO BUSINESS WITH THESE CROOKS—they don’t deliver as promised and their ads are misleading!!
Caroll Eversole
i would recommend Quality Auto Salvage. other than having to make this purchase, it wasn't a bad experience. they answered all my questions, and i had questions. it is kinda scary making a big purchase like this. but, they came through without any trouble. the freight driver commented on delivery that he had never delivered one packaged this well. so, i definitely give them 2 thumbs up and 5 stars
Jermaine Lindsay
I was very disappointed with the company. I had to wait 3 weeks for my part. I paid for my part on a Monday then got a call on a Thursday telling me my part didn’t ship because they didn’t include shipping. They made me pay half for the shipping. After doing that. A week goes buy and still don’t receive a tracking number or anything. So another week goes by and I had to call in to complain because I had no clue were my part was. The manger offered me $50 back which I haven’t received and it’s been two weeks. I finally got my part and had to pay my mechanic a storage fee because my part took so long to come.I wouldn’t use them ever again super unorganized and unprofessional. If I had an option to give zero stars I would.
Jim Sustar
I am very satisfied with the steering column purchased. Chris was very helpful through the purchase process. I would recommend Quality Auto Salvage to anyone needing a used part.
matt easterwood
This place is the WORST! We have been trying to reach someone for weeks to resolve an accounting issue. If you are trying to resolve an issue and are told a Vanessa will assist you or they give you an email for a Vanessa, the issue will never be resolved. This company is just a parts broker out of a residential address. They are not traditional Auto Recycler. They are a scam. STAY AWAY!
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