Real customer testimonials
Anmar Abdullah
I recommend them Really have good deals with cars
You can make a lot of money when buy cars from them for resale
Or save a lot of money when you buy personal car
And the The staffs are very kind They can help you if you have any question.
Steve Karle
My experience with Copart has been very disappointing. Kars for Kids used Copart as a service to pick up donated cars. They did not call me to tell me my car was scheduled to be picked up. I had my car locked and my parking brake on because I did not want to leave the title and keys out for someone to take. They picked up my car on a Saturday anyway without me knowing. The person that towed it away dragged it down my driveway leaving a skid mark and dents in the cement as they tried to tow it away. When I spoke to the manager, they said they outsource their drivers and that they would have to talk with the driver and see if they would work on addressing it. So now I wait...
So much for company integrity. Coparts is the company that Kars for Kids used. Coparts name is the one that is responsible to any amends. Unfortunately, this does not look like it to be the case. Whether a company uses their own employees or uses "contractors", the company is the responsible owner for work done on behalf of the company. You get compliments when the work is done well and you address issues when it is not done well - its a sign of maturity and just common courtesy.
I hope someone from the Coparts organization sees this and is willing to step up.
Mark Turnbow
I have bought cars through the Boise Copart before and have always purchased the yearly membership in order to do so. This year they charged my credit card $59 for another membership without authorization and I am not on an auto renew. They charged it on April 12th 2022 and I have called multiple times and spoken to Cindy to rectify this and she has assured me each time that if I can give it another week it would be fixed and that I would be refunded the money that they essentially stole. Today, after two months of this, I called back to say that this has to be fixed now because I have given ample time and Cindy hung up on me. I will now dispute the charge legally!
Alejandro Ayala
Be very very careful when buying from here. They will list no secondary damage on running clear title vehicles and when the vehicles arrive they are missing all catalytic converters. Do not buy from here unless you have the means to fix every single vehicle posted. What happened to us actually hurt our family a great deal so please do not believe what is posted about condition of vehicles it is 100 percent a lie just to sell the vehicles.
Update, the buyer protection will not protect you if they misrepresent the damage and condition of vehicle. Out 1500.00 because of this company, in my opinion thenother auction houses are more trustworthy and human in this area. I will be posting this review on as many copart sites as I can because some other poor dude is going to try and get ahead in life and trust the company because ot protects members.... its not worth it. Paid the member fee and deposits and still get ripped off with no help.
Connie Grimes
The staff were rude. Did not offer to assist me outside to get to my vehicle even when asked. Did not warn there was step right outside of the door to lot where my van was located even though they were advised earlier by phone and could see that I was in a manual wheelchair. Plus my jewelry, tools and even my tire gauge were taken out of my van once they received my van when towed from Chevron parking lot where it had been locked and under video surveillance. I could have been hurt badly if I had not realized there was a large step outside of the door and my wheelchair had gone off of it. Then to have the manager lie to my face that driver advised it hadn't been locked when he went to pick up it up from Chevron. The items not out in plain sight, but put up so a person had to search the van. Don't allow your vehicle to be taken there unless you want your things to be taken and have to deal with very rude and dishonest company. I was told by my insurance company my van would be towed there and relock up and no one would be allowed in it.
Never got responded back from owner in person or even here. They steal from you and the allow a disabled person in a wheelchair to almost become injured by not telling you that there is step right outside the door. They are not worth your money or time.
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