Real customer testimonials
Jim Timler
Awesome experience. I worked with Tony to find a replacement transmission for my daughter's Subaru Outback. He took the VIN and quoted a replacement. Once ordered, they delivered the transmission to my mechanic and picked up the core after the service was complete for no extra charge. Great communication throughout the process and now the car is up and running again. I highly recommend Diamond for quality parts and great service.
four seasons
STAY AWAY FROM THIS PLACE!!!!!,I bought engine for mercedes S550 , they sell engine without water pump but they said when selling engine without water pump , They gave 90 days warranty, I putt parts for $1500 extra but this is ok, when engine was installed , working bad shaking and mechanic told me I need change throttle To replace from my old engine to this cost me extra $1300 ,Total I spend extra $3000 I asked diamond auto parts cover me this they do not care, and I emailed them they not answering also I payed for engine core $750 they ignore me to return this money, I can not do anything because they took wire transfer, they do not accept cards because they know they sell bad quality of parts, they said engine 84000 miles but i think there 184000, if you do not want lost your money never buy any parts on this place , They liers , becouse if you will buy engine from them if all will be good you will spend twice , or your engine broke soon , Better buy new one and you safe money
david cotterill
Needed a fuel tank for my truck, found one on the website and inquired about it. Got an email back saying before they could pull it I'd have to pay. Easy enough, right? After I drove to the shop and paid for it they then informed me that it wasn't there that it had to be shipped from a different facility and they'd have it the next day.
The next day came and no tank. The third day came and still no update and no fuel tank.
This was Monday and it is now Thursday and no update.
If I could give less than 1 star I would.
J B
Called about used tires. Nick would not send me pictures of the tires. Drove 40 minutes, bought them. Was told they had 80% life on them. Got them to my tire person, who said they had dry rot between the treads and couldn't install them. Drove 40 minutes back to Diamond. They took the tires back but it took about half an hour while they came back from lunch, swore at their computer, had an attitude. Not impressed.
Bryan Foley
I had a great experience with Diamond Auto Parts and Tony Thompson. I can't tell you how many places I found that had the pickup bed we were looking for that ended up NOT having the bed themselves. These companies couldn't answer a single question about the beds. Tony had the bed pulled and took pictures himself to send to me. He also checked for rust because that was a huge problem with other beds that I found. Tony stayed in touch while I argued through the details with my insurance company and the insurance company's approved body shop which took a while. I would not have a problem suggesting this company or Tony to others.
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