Real customer testimonials
Rod A
I have been coming to this yard for 3-4 years now and the staff is always so helpful and kind and their inventory flips pretty consistently. Prices are fantastic compared to other self service yard as well. The lot is mostly clear, clean, and easy to navigate (as much as a junk yard can be), thank you for being the best u-pull in the KC area!
Niles Davis
The best U-pull in KC. I always go here to look for used parts before anywhere else. Nice people up front, always good pricing and not looking to nickel and dime you on every little thing. Lot is well organized and they take good pictures of the cars for the website. Have never had a bad experience here!
Crae Dudley
its parts heaven for me down there..
I'd definitely bring a friend also to help me pull parts.. they even have a price wheel of fortune for discounts if u rebuild n need @ bunch of stuff to make one reliable car id go there. If it Works it's Working.
Micah Burdick
When you enter, there's a sign that says, 'all refunds and exchanges require receipt.' I purchased an item, walked out to my car with it and realized it wasn't the right part. I went back in to get a refund, and the guy tells me no refunds; only store credit, unless you buy a warranty. Their policy is entirely misleading. I don't go often, but they rarely have anything of value when I'm there. I think their refund and return policy should be much more clear when you are purchasing. Don't go here unless you want to be screwed.
Stephanie Pfeiffer
Used to love coming here, but the new staff are rude and not customer service oriented at all. Came in with a water pump for a 2000 Malibu for comparison and when I went to leave without finding a replacement but buying some other parts a rude woman followed me to the parking lot and demanded to check my bag (which they did not do on the way in). She dumped my bag in the cart and then accused me loudly and rudely of taking it even though another employee stated we had bought it the other day. She threw it in the trash and basically told us not to come back. I am very disappointed in the lack of customer service recently which appears to be in great part due to the staff changes.
Update: found my receipt in my husband's car and according to it I feel they owe me $13.08 which is what I paid for the water pump the rude employee threw away after taking out of my personal property for no reason.
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