Real customer testimonials
Gary Pietryk
Would have been 5 stars but they added a warranty ($20) without asking if I wanted one. I told them I didn't want a warranty after noticing it on my receipt, and they said I should've said so before they charged my card... even though I didn't know I was being charged for a warranty in the first place... I got got, lesson learned! MAKE SURE YOU SAY "I DON'T WANT A WARRANTY" BEFORE PAYING. Also look up the vehicles ahead of time so you know where to find them in the lot. Will still prob be back.
Boredom NeverOver
For anyone who is a car enthusiast like I am, this place is like a candy shop for big kids. For anyone who can turn a wrench and wants to save a few bucks vs parts store parts OR grabbing a hard to find part, this place is the place to be. I always enjoy coming here (or any local LKQ for that matter), even if it's just to look around.
What I don't like about this particular location is that they're never consistent on what you can and can't bring in. One time I go in shortly after opening with all my tools. I get what I'm looking for but still need to return for more. I make my purchase, get my return admittance ticket, and return. When being checked in the second time, the SAME staff member who checked me in said I couldn't bring in my angle grinder. I explained to him that he checked me in earlier in the day, that he had just checked me out (tool bag inspection) not even 10 minutes earlier and provided me my return admittance ticket, and that on the return admittance he wouldn't let me take in my angle grinder.
Customer tool policy needs to be consistent and clearly visible. This isn't visible anywhere.
John Barlow
I went to buy an AC compressor that I removed from a Chevy Cruze and the woman wanted $82.17 for it. I can literally buy that part on eBay used and guaranteed to work for like $85. When I asked her why it was so much she said "that's the price. Everything goes up. $82.17" I purchased this same part one year ago from a different LKQ junkyard and it was $40. Inflation has not gone up THAT much to completely double the price. They need to reevaluate their prices. Especially since you're the one doing all the labor.
Carlos Martinez
Best prices for your junk vehicle!. Maria & Sabrina are always ready to assist you.
Carlos C
Waited an Hour to get my deposit back for their cart rental. They needed to verify the cameras caught me returning the cart even though it was still sitting where it was supposed to be after I used it for 5 minutes. When I called them out after waiting for 45 mins the supervisor tried to blame me for his own incompetence and that of his subordinates. Get it together and own your mistakes.
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