Real customer testimonials
Pepe Duarte Jurado
These place is going from better to worst, they are supposedly to draining every single vehicle all the fluid’s to avoid leaking into the ground and get absorbed, the vehicles leaking oil, coolants, brake fluid, transmissions oil, someone’s is not doing their job, the concrete floor is super slippery cover in oil and coolant, I been in all of the LKQ yards from the border to victorville these is one of the worse locations and to make it worse when you go to the window to paid , the employees trying to force a warranty, saying is part of the sale, purchased front bumper, headlights, fender , hood , they charge $98 on top of the price for warranties, after paying I went to the office to talk to a supervisor and they refunded me the $98 dollars they charge me for warranties, so better be aware , before you paid tell then no warranty! Hope it helps other customers
ricky1022
They advertise one price then charge you something different and don't tell you they auto add a massive 90 day warranty and when you ask to remove it after you see it on receipt they say no, crooks.
Receipt says environmental fee is not refundable not warranty. Cashier 1725
Oscar Perez
At checkout I asked the cashier I didn't want the 90 day warranty for any of the parts I was purchasing. They insisted it was mandatory because "the parts came off the body of the car." What a joke and a scam. All I bought was a coolant reservoir tank and a plastic shroud. The Wilmington location didn't force the warranty and gladly removed it from the price. Customer service is hit or miss between locations. I probably won't be coming here again unless I really need to.
Liam Junior
Cashier states that 90 day warranty is required and not optional as shown on web Site. Went round and round and round with cashier as to why the warranty was an extra $20 and added automatily. Advised that I did not want or need it. Was told I had to purchase it or not buy the part at all. I see that the reviews posted by others confirm this behavior. Does LKQ management read these reviews at all ? Sounds like a legal issue here with this behavior
Walter Anderson
Pretty good visit this time. LKQ as a whole is not on my favorite list every since they've gotten rid of their rewards program (literally overnight) and increased their prices across the board at all locations. Lines were not long here, but somewhat typical at this location. If you see something you want here don't wait too long but most vehicles might stick around for a little while.
They had a few lines open but took about 5 minutes or so to check out. Don't forget to get the stock number or they won't let you check out now. You can find it online though, but you have to look at the vehicle on that specific location's site.
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