Real customer testimonials
Christopher Bond
On the fence. Paid for a part yesterday. Was told it would be ready this morning. I worked 10 hours went home spent half the night pulling the old part off my vehicle. Caught a couple hours sleep. Called was told it might be ready today but no way of being sure. Was told she will call when it's ready. It's getting late in the day now and worried that if I call and ask about it again that that someone will make sure it takes longer.
marian zitny
Bought bumpers from them many times for my store and Dawn and Ron are always very helpful
Jamie Nichols
Called yesterday about a transmission, and was told they had one and that they would pull it when I arrived. I called again before making the 3hr trip and same story. I get there, pay, and I was then told that it would be 3-4 days later. Called around to some other places, and found one that I could get that day, and when I went back to get my money, the lady gave me attitude while angrily counting out my money. Had I been told 3-4 days over the phone, this experience could have went a lot better, but when Im told by the guy that it will be pulled when I get there, and it was made clear that I wasn’t nearby, I expect to not be told that it’ll be days later. If they didn’t have enough staff to do it, then just tell me that prior, or even offer to take over the phone payment when I called the first time. Anything but the terrible experience I received.
Deidra Church
The Lady at the front is has no customer service skills, well… at least when it comes to dealing with “Blacks!” She was rude and short with my son and I. She told us the part that we wanted would be pulled and ready by he end of the day. When we called her back at 4:15 she then says we that the part will not be ready till the morning. It wasn’t till my son called her back again and pleaded with her that she decided to let us come get the part the same day which was originally promised! Mine you we already had purchased the part. I Will NOT be doing business there again, since it sales like white dollars are the only ones that gets treated with decency and respect!!
Casey Howell
Dawn, is the most despicable person in customer service I ever had to deal with and the parts are overpriced. This place is a JOKE!!! Go somewhere else and buy your parts; I promise you, you will thank me later!!!
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