Real customer testimonials
Judy Harl
I haven't used as yet but starting to get recyle like aluminum tabs will have my daughter take them for me
Brysto Houser
They only had 2 people working, so there were no empty carts available, & a line that was 16 people deep. I felt sorry for the one guy working the scales. He was in charge of, & responsible for at least 3 peoples jobs, so I patiently waited for him to catch up. I tried helping him, but I was quickly reprimanded on how their insurance company doesn't cover me, if something was to happen. I was entertained, & educated, by a couple of encounters I got to witness, while I waited. One women, who obviously hadn't slept in at least 3 days, & coincidentally, 3 was also the total amount of teeth she had, attempted to convince the scales guy, that she hadn't just cut the 2 catalytic converters, that she was holding, off random cars, on her way there. She had a somewhat convincing, & believable story, but was completely dumbfounded, & speechless, when he asked her if he could see the 2 car titles, that the converters came off of. She mumbled, & cussed him, the place, & his mother, as she made the long walk, back to her bicycle. "Everyday", is all that Mr. Scales said about the encounter. I'm surely almost out of room, but I do need to say this. I learned that River Recycling owns 3 out of the 4 biggest recycling centers in the area. This includes 2 in Louisville, & 1 in New Albany, & they all have different names. They definitely control the market, & speaking of market..... They were only willing to pay what they felt was a "fair comparison", to market price. In this case, it was 0.23¢ less a pound then current state, & national posted market prices. If you're into recycling, then you know that even though it doesn't sound like much, but at 500lbs, that's $115! It adds up quick! I guess, if you need the money, you need the money though. Unfortunately, they know that, & are fine with taking full advantage of it!
Nikole Goodman
They are a lil slow but it's a scrap yard. They pay lower prices. An wouldn't take a air compressor tank until we cut a hole in it. We had to unload by ourselves with no one out there cause at 1120 am they were all on a lunch break
Jim Smith
Friendly staff, immediately after arriving was assisted, instructions at "ATM" not clear and display was very dim and hard to read - yet staff quickly came out to clarfy entry to receive cash.
Wendy Grote
Top price paid for cans if you don't show up after 4:30 with dirty scrap. If you do they will just make you load your scrap back up and refuse to take it.. The app says 5 p.m. but if certain staff are working4:30. The staff there today exhibited some very atrocious behavior. I will not be returning to do any more business with this company.The staff was beyond lazy and rude to the point of extreme.For good service go to Red Ball Recycling.
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