Real customer testimonials
Artur Rynkevich
Thank you for the invitation, but I will never go to you again in my life and do not need his apology. I came with a one year old child and with my wife. Spent so much time there. Wasted time, nerves, rude, rude, pointed out where to carry, as if I were their loader. Then they generally said that they would not accept the metal and did not pay for it. There, as I understand it, only directors work who allow themselves to treat clients like this? Let him apologize to you, as you believe that this is normal treatment and it was impossible to serve properly, provide appropriate inventory or do your job.
I am outraged by what is happening in this place. Arrived 20 minutes before closing. I came saying that I have aluminum and copper. They tell me well, put a whole van of 250 pounds of aluminum on the scales. After that they tell me that I have to wear this aluminum myself for about 25 fit a buck. I answer them why? Whenever they see that a large amount, they bring a dollar and load it there, then put it on the scales with an elevator, or they immediately bring a box and put it on the scales and load it, after which they remove it with an elevator. I am horrified by such service, they were rude and refused to accept. They say load back into the van, our work day is over. Never before today have I encountered such rudeness. I ask the management to take action against the employees. Nowhere is it written that I have to put the metal on the scales, and then also carry 25 feet to put it in a box. For the fact that I refused to do it, but asked me to move a dollar, they refused to buy and pay. I'm shocked with such a service, it's outrageous. I ask management to take action against employees who are arrogantly boorish in their work with customers. They spoiled the mood, as a result, I stood up to eight hours, although I laid out everything already at 6:50, and did not issue a check for payment.
Michael Nghe
Such a wonderful set of staff, very nice folks that helped and explained tips to me for my first time scrapping metal. They also went around to see if anyone had any questions or looked confused.
ashley olsen
Go to this.scrap yard pretty often and all the guys there're friendly and knowledgeable. Even when it's busier they still take the time to assist you. The prices are good and yard is always pretty organized considering it is still a scrap yard. Thank you EMR Rhino you guys are awesome!
Scot Mullaney
Very impressed with the dedication to customer service. So few businesses of this size care what the opinion of their customers are. If there is a problem, and inevitably there will be, emr staff quickly addresses and resolves the issue without hesitation. Well done emr!
Kyran Hines
It's OK. Sometimes. Depending on who's working cause some of them rip you off. You can't see ur totals till they hand u the slip and begin the next guy. 72lbs of stainless $0.89lb kitchen sink & a 1x6x36 clean plank. Says 51 lbs tare. Didn't realize the coating on a 5lb sink weighted over 50 lbs. But guess they know more than me.
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