Friday, December 22, 2023

East Road Motors at 58 Carolyn Rd E, Carmel Hamlet, NY 10512

East Road Motors, located at 58 Carolyn Rd E, Carmel Hamlet, NY 10512 is a full service automotive center that offers a variety of services for your car needs. From new car parts to used auto parts, we offer it all. Our junkyard is well stocked with a wide selection of salvaged parts from cars and trucks. We also offer scrap metal dealing services for those looking to dispose of old metal items safely and responsibly. Our knowledgeable staff are experts in the automotive field and can help you find the part you're looking for or answer any questions you may have about us and our services. They're here to provide excellent customer service as well as help provide advice on which type of part will best suit your car's needs. At East Road Motors, we strive to maintain a high standard when it comes to quality assurance. Every part we sell is inspected and tested thoroughly to ensure that it's up to standard before being sold to customers. We stand behind each product we sell and provide a warranty on all products sold in our store. We understand that cost is an important factor when it comes to purchasing car parts so we always strive to price our products competitively without compromising on quality or customer service experience. We want you to get the most value for your money! If you're looking for reliable car parts at an affordable price then look no further than East Road Motors at 58 Carolyn Rd E, Carmel Hamlet, NY 10512! [sc name="in-article-ads" ][/sc]

Real customer testimonials

Spiderninja88

Spiderninja88

Rated this company 5/5
Bill gave me some of the best service I could have asked for and I highly recommend him. Very knowledgeable and friendly. I will definitely continue using for all my harley needs
J LoPriore

J LoPriore

Rated this company 5/5
Bill and Andrew are very knowledgable and efficient. I have been bringing my car there for 15 years. They are quick and provide professional repairs at very affordable rates. I never have any trouble getting an appointment and getting the work done quickly to get back on the road.
Rob R

Rob R

Rated this company 1/5
The owner and his son seem like nice guys but if you depend on your mower and can't afford to go weeks without it, this is not the shop to go to. I dropped off a push mower for repair and called a few days later to check up on it. The owner was annoyed with me saying he has plenty of repair work and wasn't going to be able to look at mine for a few more days. Three weeks later (summer is halfway over) he calls me with an estimate, roughly $120, I thought that was fair but it took another week to actually have the repair completed. I picked it up, again they were nice but seem to be the only game in town so they are swamped and have a don't care attitude ( which is weird). I used my lawn mower once ( was happy as hell to not have to pay someone to cut it for me) and it refused to start the next time. I called them up, the owner was annoyed with me saying I must have screwed something up. Anyway, he had it for another 2 weeks and gave me a scolding saying that he was doing me a favor for not charging me an additional repair cost. Had he repaired it correctly the first time this wouldn't have been an issue. He became very rude. A few weeks later the mower stopped again. I gave up and left it on the curb. Money wasted. If you need your lawn mower repaired effectively and in a timely manner, this is not the shop to go to. I don't care how many years he has been in business, bad service is bad service. Find another shop, spare yourselves the headache.
William Duschaneck

William Duschaneck

Rated this company 5/5
Been using East Road Motors for many years. I have had brake work, front end work, engine repair, tune ups and even tire replacements. Found them to be reasonably priced, very accommodating and very professional. Even started using them for generator repair. Will use them for many years to come.
Shay Lulgjuraj

Shay Lulgjuraj

Rated this company 1/5
Terrible dealing with them from beginning to end. Called asking for estimate and they said they had to pick up Tractot for a charge of 75.00, I agreed. Called to find out status two weeks later just to get a rude answer from bill saying he would get back to me and needs more time to look at it. Almost 2 months later bill tells me it has "incredible" work that needs to be done. I asked what incredible meant and he couldn't give a straight answer and that he would call me back. If course I had to call and follow up again, he gives me an estimate that costs more than the machine would to buy. I said please return tractor, then he tells me on top of pick up and delivery fee he has to charge for washing it without any consent from me. All I wanted was an honest estimate to from the start. He replies by telling me he's been in business for so many years! Then they return my tractor that turned on before they picked it up, dropped it off without a time given to me right in front of my garage door, couldn't get into my garage because can't move tractor. Beware, these guys have been in business way too long maybe that's where the arrogant dishonest service comes from!
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