Real customer testimonials
Judy Miller
Traveling to PA from DE pulling an enclosed trailer loaded with belongings we experienced losing the tread off one of the trailer tires 9 miles from the Smyrna exit on Route 1. After traveling the distance on the side of the road, very slowly we made it to Firestone Complete Care and inquired if they could replace the damaged tire since we had no spare, which was our error having recently purchased the trailer.
My husband was told they were unsure how they would have to Jack up the trailer to remove the tire. My husband explained they would put a Jack under the axle and Jack it up. He was then told they do not have the equipment to do this, but if he (my husband) wanted to Jack it up and remove the tire they may be able to change it but it would take at least two hours!!!! This information came from the MANAGER himself! Now keep in mind, my husband and myself as well, are comfortable changing a tire and if we had the means to remove the tire we would have done so, unhooked the trailer and taken the tire to be repaired without traveling 9 miles on the side of the road on a tire without tread! AND the manager had just said this business did not have the equipment to remove a trailer tire!!!! So how they expected my husband to accomplish this is beyond me.
The bright spot in this whole CRAZY experience is we left this FIRESTONE place of business as fast as we could, travelled two miles, very slowly, up the road to Mike’s Truck & Tire Repair, we were greeted very nicely and 15 minutes later were on our way again to PA with a newly mounted and balanced tire and had the wonderful experience of doing business with a mechanic who was competent and professional and more than happy to help.
If you ever find yourself in a similar situation, I recommend you just travel those two extra miles to Mike’s for wonderful, friendly service!
Michael Hendrix
These guys are rock stars! Came in off of RT1 with a blown trailer tire, not only do they have a tire I needed, they changed two tires and had me back out on the road in 25 minutes.. The shops not much to look at but they GET IT DONE! Highly recommend!
Rachel Gibson
Lee and her family saved us! We had a blow out on the highway with our popup camper on a friday a half hour before they closed and they took us right away and got it fixed no problem. Such a nice hard working family business! Id recommended them to anyone!!!!
Alan Voshell
I had a nail in my tire, every other tire shop in the area was booked up for days to get it repaired. I decided to give one last shop a try, and I'm glad I did. The crew at Mike's were professional and they were able to fit me in the same day, even with their busy schedule. The prices are right on the mark with the other tire shops and in some cases cheaper. Mike's Tire just doesn't do commercial vehicles (like I thought they did) they do all makes and models of vehicles. Mike you just got yourself a new customer for life. Thanks again!!
Angela Bogardus
Mike's truck and tire was great we were headed to the shore and had a blow out on the side of the road. They came out and changed our tire on the side of the road. He arrived in less than a half hour from call with a replacement tire so we didn't have to ride on a donut.
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