Real customer testimonials
Tyrone Mullins
Well I guess all things come to an end . My business relationship with this business used to be good until an employee here totally destroyed a brand new tire and adamantly refused to accept responsibility for his carelessness and blamed it repeatedly on the machine that HE WAS OPERATING. Then argued with the owner in front of me , so much h for professionalism
Cesar Orellana
The tech told me a certain price and when I went to pay for it after they installed the tire, the owner (I assumed) told me a different price. I tried to explain to him that the tech told me a different price, he proceeded to tell me a story about something completely unrelated and continue to charge me the different amount that I agreed to before the install.
At the end I didn’t have an option since they installed the tire already.
As I was leaving, the other lady customer that was there was told a higher price than I was charged at the end for a similar size tire.
Needles to say, I will never shop there again.
Dee Dee
I had the worst experience here! Brought 2 cars, one for an oil change and one to get two tires put on. The owner, who I’m assuming is “Gil” was completely unprofessional and down right wrong. While installing my tires, Gil broke the tire sensor on the tire. He told me of the issue, showed it to me and said that he will glue it back on. Obviously gluing it on is not a permanent solution, as I will not know when it gets loose, and could be stuck on the side of the road alone before realizing that it has come off. We called auto zone to see how much a new sensor would be. It was almost $200. We asked him what is he willing to do, seeing as though he had broken it. He said, “if it falls off in the next 30 days; bring the car back and I’ll look at it”. That was his solution. He did not want to pay for a new sensor or even offer to go half with me, EVEN THOUGH HE BROKE IT. We argued for a good 15 minutes, and got absolutely no where. He claimed we were trying to get over on him, for a mistake he made that he could have just fixed in the moment. He was unwilling to offer anything now or in the future that would say that he would fix and pay for the sensor that he broke. He’d rather I be stranded on the side of the road first. We had used his service 2x prior, but will never again. The other gentleman working there, white guy stocky build, was great the 2x prior that we went. This was our first time dealing with the owner, who clearly is out to scam his customers and break sensors off tires and never replace them.
Stargazer Rick
In addition to replacing a mis-matched tire, (Thanks Burke's - For nothing!)
The Tech pointed out there was a used rim for my '07. Because I really never want to see a Donut again. I was planning on visiting a boneyard. . . Saved by the Tech!
Yeah, I am overjoyed I took my business to Gill Bros.
- Semper fi
Jenneh Slour
They were very helpful I will definitely keep going there.
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