Real customer testimonials
Pepe Duarte Jurado
Just to be easy to get around with the Lkq app, now these place is a caos, before with the app, you search and locate the vehicles you need parts for , go to the lane find the vehicle in the section number where the car is located, now I just find out they mixed the domestic and imports, before domestic they have a section and imports where separated, also trucks and suv, now you have to walk the complete yard to find the vehicle, employees don’t even have an idea, lots of inventory, bring your tools, or ask for help to the guys with the dolly’s they removed for you for a fee, LKQ management please sort the vehicles by imports and domestic
Walter Anderson
LKQ as a whole is not on my favorite list every since they've gotten rid of their rewards program (literally overnight), started tacking on their automatic warranties, and increased their prices across the board at all locations ...but this was pretty good visit this time.
Lines were not long, but typical at this location. If you see something you want here don't wait too long if it is a rare or newer vehicle. I drove an hour and a half and somebody beat me on something that just popped up yesterday. If you get the alerts from the website and include multiple locations you can occasionally find the ultimate come up.
The guy at my check out was super cool and didn't try to nit pick every item. This location is rarely crowded so usually there will only be one or two people in line to check out. Don't forget to get the stock number or they won't let you check out. You can find it online though, but you have to look at the vehicle on that specific location's site. And you have to remember to tell them NO WARRANTY unless you want it because they automatically tack it on the price because they know most people won't know or will forget to ask.
aly 884
nice and friendly people but still got charged guarantee fees even thought I had told cashier to take it off. check your receipt before you walk out the door. There are guarantees, ENV and tax fees. I was told admission fee does not go against the purchase. I was able to successfully dispute with the credit card company to take off guarantee fees. Who needs a guarantee on bolts and nuts?
Frank Adams
It's a junk yard, I understand that, but they charge very close to the same prices as an auto parts store, which is ridiculous. Going to a junkyard or salvage yard means used parts, and the whole reason people go there is so they don't have to pay ridiculously high prices for parts. These junk yard are exactly that, yards with junk..
Apollo G
Be careful of the old guy with the white hair in the ponytail. Worst attitude and always in a bad mood. Worst customer service skills. All other employees are cool and helpful, except for the old man. The old man treats everybody like trash. What a shame.
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