Real customer testimonials
Salina Kimball
Wow. Just got off the phone with them after asking about a part for my Volkswagen. Very rude on the phone. He said I could order it. I'm not seeing one in Maine. I said alright I'll try someone else and he said in a very condescending tone that that's what he's trying to explain to me. That there isn't one in Maine. I said alright I'll figure something else and he hung up. Wow!
Dan R.
Was able to find a rim for my daughter's car at an affordable price, with great service. Thanks M&P.
Travis Fuller
I've used M & P since April 2019 (when I moved to the area)for parts that I needed for customers and for my own personal vehicles. I have never had much issue with anybody there. I refer people to them when they're in need of parts but two days ago I call about a left front steering knuckle for a 2002 durango and was told there wasn't any there. A close friend and fellow mechanic was there that afternoon and saw a 2002 durango in the field and asked about the knuckle. And was told it was taken less than an hour before. He called me to see if I was the one who had bought it and of course I hadn't because I was told it wasn't there. I feel that trust is important in any business but if your lying to customers why should I refer my clients and friends so you can lie to them as well.
Chelsea Rugg
They had a motor I needed to repair my car, was told the price was firm because it was so “clean”. Get it all the way in, all but the exhaust done and find a problem with it. Their solution is we take the motor all the way back out and return it instead of sending someone to fix it, AFTER my fiancĂ© had to miss work to get it delivered because they refused to send two people when we were paying $2000 for this motor that they offered to deliver. No offer of a partial refund, and the employee is rude every time you deal with him. We don’t have an extra day to spend taking the motor out, and two extra week days to return and pick up the motor when they “fix it” when it shouldn’t have needed fixing it to begin with. Oh, and forget about the email they tell you to contact them with. They don’t reply. Will never do business with them again.
Liz Childs
I just called for the very first time looking for a part. A grumpy man answers, I ask my question, he never responds, I only hear typing so I assume that he's looking it up. He then responds with "no we don't." I say, "ok, thanks for looking! Have a great day!!" Then I hear click. Wow, what kind of service is this!?!
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