Real customer testimonials
curtis Bates
bought a overpriced used motor with no timing cover .when returning the core owner would not accept it without a timing cover.kept my 200 dollars.had a bad atitude towards me after I drove 120 miles.
Chris Deavor
WARNING! DO NOT USE! Purchased a part needed in shop where I work. They were only salvage dealer in AL that listed part Ordered on 9/8 with understanding of 200.00 freight charge as we are located outside their normal coverage area. They delivered on 9/13. During install on 9/16, we discovered that purchased part was damaged. Advised Graham's owner at that time and documented with pics. Owner offered replacement part which we could not accept as vehicle was to be delivered that date. Advised him that we would get part back to him so he would not have to hire driver to pickup part. Was unable to return damaged part until 10/28 at no cost to them. At that point, we were advised that 30% restocking fee would be charged and there would be no refund on original delivery fee. Nothing is on paperwork indicating re stocking, late fees, etc. and nothing was mentioned by them prior to date part returned. Been in the automotive industry since 1981 and never has something like this happened. Reached out by phone and email but there was no response. BUYER BEWARE!!
Gary Bice
Had the part at the best price we found. Great service. A good used Toyota part at the best price and good service will bring me back
Scott Robicheaux
Always have what I needed and are very knowledgeable!
matt womack
The ratings reflect the business I Wanted Ac knobs for an 01 tundra it took them 8 hrs to return my call then advised me the Price's an I said I thought this was salvage she said it is these are used in a condescending tone.
I advised her that Clanton Toyota was actually 5$ cheaper an they were brand new.
The attitude came out and I was told that I can buy somewhere else we know what we sell.
If you're reading my review of your company customer service is a key just as much as pricing.
People expect salvage yard prices if it's a salvage yard.
A salvage yard should not be the pricing or above a factory dealer that's why we called you in the first place.
No comments:
Post a Comment