Real customer testimonials
Mitzzzeee eee
So funny how they are good at taking your money but if I need to return something? Forget it. They go from Mr Hyde to Dr jekyll in no time. Very unprofessional and that is why I will no longer buy parts from there or do any type of business. Or advise anyone to buy from there.
Jasmine Florence
City Auto Wreckers gave the best price for our vehicles. The people we spoke to on the phone were polite. Chad from City Auto Wreckers towed two of our cars within two weeks. He quickly got the jobs done and was very polite and considerate both times.
nightmare Bonnie costello
Great place for everyone is super helpful and friendly picked up a epic used tire Yokohama size 15 for 23 bucks
Jeff Norris
Hey, I wanted to get rid of 2 cars that have been sitting here doing unable to run. I called City Auto Wreckers, Jim answered my call. He took my information and gave me an offer, he was honest professional and understanding. He took my cars with out titles, the whole process was incredibly simple. If I remember the drivers name it was Eric and he was almost as cool as Jim, what can I say Jim was the bomb. Thanks guys, it's nice working with people who get the job done, and do what they say! I would use them again, and again.
Randal Birkey
I had a very poor first experience with this company. When I could not find the part I was looking for on their website on December 20, 2017, I called them and was connected to a saleswoman. She explained that for parts that they do not have listed online, they open the yard on Saturdays for customers to search for the part on junk vehicles. She told me I could come on on Saturday (DEC 23rd) between 8:30 AM and 12:30 PM to look for the part I needed. I thanked her and said I would be in.
On Saturday the 23rd, I prepared the tools I would need, dressed in layers and work clothes for the cold weather, and drove 20 min. to their location. I found an empty parking lot and an 8.5 x 11 paper posted on the door saying they were closed for the holidays.
All they had to do to avoid this was let me know they would be closed, or to update their website and Google Map listing so that when I searched to find directions, I would have been notified they were closed. Instead they needlessly wasted 1.5 hours of my time, and created an experience that detracts from their brand and reputation.
In this digital 21st century, I don't see how businesses can survive by treating customers and prospects this way. All I know if that if I treated my customers this way, I would not stay in business very long.
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