Real customer testimonials
Dawn Cahill
Very angry at this store. Our car broke down in their parking lot and we were trying to fix it. I asked to use the restroom and they refused. There is nothing close to go to. Compassion was not their strong suit. First time I have ever been told no restroom at a parts store. Totally glad I don't live in this area because I would never do business there again.
Downi Fish
We were rushing out of town for a long drive to get to a funeral when someone stopped us to tell us all of our brake lights were out. We stopped at this store hoping we could trouble shoot it and Gabe was incredibly helpful. He came out 3 different times to help us try to troubleshoot the problem and what it could be. We were so very grateful for his expertise and assistance during a particularly stressful time. Thank you Napa Auto Parts and Gabe!
Ty B
Napa, like most retail operations, will fade off into the sunset as they fail to adapt to technology. Simple task, pickup a couple gallons of Prestone bug wiper fluid and winter booster for when we are in the mountains, showed in stock but was told it wasnt but that if that I ordered it online I could pick it up same day. Said it was in stock in eagle store so drove there, none on shelf but they had 4 in the back, but it was more expensive than if I purchased online, I asked why and they said online prices are cheaper. Great, instead of driving to a third Napa store I will order online and get free same day ship to my house, after much consternation I managed to place an order only to be called by that napa store to tell me they don’t deliver to my address… fancy computer should have figured that out when I input my address which is very close to the first napa store I visited. This is a great example why retail stores are fading into the sunset.
Poor Man Brian
While there are many shops you can buy your autoparts from, if you want knowledgeable staff who can actually help, go to NAPA
Casey Christenson
Zach was super helpful and honest about what parts I needed. No up selling just honest and informative. Will be back
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