Real customer testimonials
lydia hernandez
I actually give this place ZERO STARS we bought a generator from them that the owner assured would fit our RV, paid over $3,600 for it then he called and said that it didn't fit but that he had just received one that would fit and for the same price by this time almost a month had gone by. The owner said that all that they had to do to this other generator was to clean it up, have the fuel pump, oil filter, replaced and generally replace the components that make it work, well when we had it checked by the people at Camping World they said that none of that was done, the generator does not work. On top of this we also paid $300.00 for them to install it.
Also the guy at the register is very rude every time I called to get an update all he would say is they will call you when it's done and literally hang up on me.
Super Horrible Customer Service
I wonder how they are still in business
Los Perdidos Offroad
Wow! Went in to find a set of steps. When a gentleman finally decided to talk to us, he said he couldn't help, while we were explaining we needed a set of steps. He advised us to go out to the yard to look for a set on their RVs. If we found any, we should take pictures and bring back to show him. Then it would take 4 days to remove.
OK, so we did. Found 3 different sets that would fit our rig. We go back to talk to same gentleman, NOW he says they won't sell them because "they might use them for something else."
Why would you send us out to look for them??
They hoard parts and don't seem interested in selling, customer service is non-existent.
We wouldn't mind self serve, but when you do, they don't want to sell.
What a waste of time. Glad we're local and didn't come from miles away for nothing.
Joe E
Bought a used Aqua Hot system for my 1993 Foretravel. People were friendly and helpful. I paid $4,000.00. Since new ones cost $10k I decided to buy the used one. They told me it was a tested unit and was good to go. Took it to an authorized Aqua Hot retailer/repair/installer to install it. They called me two days later and told me it was seriously defective. I took it back to Arizona RV salvage for a refund. They apologized and said they would refund the $4,000.00. They then said their internet was down, due to road construction nearby and Kathy would refund as soon as it was back up. She gave me a signed receipt saying it would be refunded in 5-10 days. I called every day for 5 days but could never seem to catch her at work. The guy who answers the phone is clueless. The owner, and Brian the salesman are never there either. They must have put my phone number on a 'do not answer' program.
I have taken this up with VISA.They have provisionally refunded the $4k and are going after Arizona RV Group's bank. They will lose this. I will never shop there again and advise you not too either. They are crooks. "BUYER BEWARE."
Steve Weinrich
There were very attentive and accommodating. Great place!
Dalfrado De-Duddy
My bad hip rated the first time..,:-) These folks are Fantastic.. our workhorse engine A/C stopped blowing cold air (hot) and they figured out what was wrong, allowed us to stay in their secured location so the can get the parts replaced.. they have been so nice, welcoming, helpful willing to go that extra step to make sure their customers are satisfied.. Good place to pick up some older parts for our coach that aren't produce any longer.. Right place, right prices.. GREAT..!!!! Dennis ran through some test and worked on it during a hot day..what a great mechinec..The Bosses, can't say enough nice things on how they've been accommidating.. Thank You..
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