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Real customer testimonials
Ferdinando Mendiola
The People Out side Very Rude they Dont Comprende !!! Inglish or Spanish ..... i ask where to ofload they just point .....but never Specified where .!!!!
**Worst Experience Ever**
Tienen el peor personal que jamás haya Visto
Parece que No Les Pagan ....
gurkirat singh
Came here for pickup at 2:40 and they were closing at 0300. But shipper Caeser and sergio loaded the trailer and help us to leave earlier. Very kind shipper as they even offer cold water to us in that hot temperature.
Thanks team SA.
Matt B
Didn't feel like driving out to Mesa to the place I usually use, figured I'd try out SA on 35th Ave. First off, I'm 98% sure that my small, cardboard box of aluminum never made it onto the scale. Figure with all the cameras, that would have been easy enough to check, but I left with assurances that it was weighed (not convinced). Second, the ATM they use to dispense the payment, didn't spit out the coins. It was only 40 cents but, the point isn't just my $0.40. How many people each day don't receive the change portion of their payout? How often does this happen? How many locations does this happen at? I spoke to the person behind the counter, and she is the reason SA gets 2 stars instead of 1. She said that the machine works sporadically and that SA doesn't have any procedures to get me the money. She then offered me a dollar out of her purse!!! I didn't take it, but the offer was appreciated and she'd get 10 stars if I was rating her service. It's disappointing that an employee has to pull their own money out to make good for their employer. Education costs money. Figure I lost about $20 in aluminum, and $.040 to a known faulty machine. Lesson learned. I'll stick with American Metals in the future.
T.J. Hardemann
Very cheap with there recycling payments and are not friendly at all!
Robert Crenshaw
Some of the signage can be a bit difficult to understand. Once you do however navigating the location is easy. Payment isn't overtly complex. Present receipts to the cashier then make a short walk to a ATM that process them and pays you. Overall a positive experience.
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