Bow Auto Parts, located at 1317 NH–3A, Bow, NH 03304, is a family-owned and operated business that has been serving the community for nearly 40 years. Founded in 1986, the company has become a staple in providing high-quality used auto parts to customers in New Hampshire, Massachusetts, Maine, and Vermont.
The town of Bow has a rich agricultural and industrial history, having been chartered in 1727. It has been home to various industries, including farming and milling, and has long supported local businesses like Bow Auto Parts. The longevity of such businesses is often attributed to their commitment to quality, customer service, and community involvement. Bow Auto Parts, in particular, has maintained a strong presence by focusing on these values and by being a certified green auto parts recycler.
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| Company Details | Information |
|---|---|
| Name | Bow Auto Parts |
| Address | 1317 NH–3A, Bow, NH 03304 |
| Established | 1986 |
| Ownership | Family-owned and operated |
| Certifications |
|
Services Provided
Bow Auto Parts offers a wide range of services to meet the needs of its customers. Here’s a breakdown of their offerings:| Service | Description |
|---|---|
| Used Auto Parts | Bow Auto Parts offers a wide range of Used Auto Parts, including engines, transmissions, axles, body pieces, and more. They have a digital inventory system that allows them to find parts quickly and efficiently. |
| Delivery | The company delivers parts to New Hampshire, Massachusetts, Maine, and Vermont. They have a fleet of delivery trucks and also offer shipping options. |
| Warranty | All parts come with a standard 6-month replacement warranty. Extended warranties of 1-year or 3-years are also available for an additional charge. |
| Returns | They accept returns within 30 days of purchase, provided the parts are in the same condition as at the time of sale. |
| Quality Assurance | Bow Auto Parts follows a quality assurance program based on ISO 9000 standards, ensuring consistently high-quality parts. |
| Environmental Sustainability | The company is certified as a Green Yard and is committed to environmentally sustainable business practices. |
Vehicle Types and Popular Auto Parts
Bow Auto Parts offers a wide range of used vehicle parts, including those from various makes and models such as Ford F150, Chevy Silverado, Toyota, Ram, Honda, Dodge, Jeep, BMW, and Mercedes. Their parts are sourced from approved sellers and insurance auctions, ensuring high quality and reliability. They offer a standard 6-month warranty and an extended 3-year warranty for added peace of mind. The most commonly purchased auto parts at Bow Auto Parts include:- Engines: They offer a wide range of high-quality used engines for various makes and models, ensuring they are in good working order and come with a standard 6-month warranty.
- Transmissions: The store provides used transmissions that are carefully inspected and stored in climate-controlled facilities to maintain their quality.
- Axles: These are fundamental for vehicle performance and are available at Bow Auto Parts, ensuring reliability and quality.
- Body Pieces: This includes parts like doors, fenders, hoods, and other body components that are crucial for vehicle appearance and functionality.
- Electrical Assemblies: These parts are essential for the vehicle’s electrical system and are available at Bow Auto Parts.
- Wheels and Tires: While not typically considered “junkyard” parts, Bow Auto Parts also offers quality used wheels and tires.
Service Area
Bow Auto Parts serves customers in various areas near their location, including:- Manchester
- Concord
- Nashua
- Salem
- Hudson
- Londonderry
- Bedford
- Goffstown
- Merrimack
- Hooksett
- Auburn
- Pembroke
- Dunbarton
- Hillsborough
- Weare
- New Boston
- Litchfield
- Hollis
- Candia
- Londonderry
- Windham
- Derry
- Atkinson
- Plaistow
- Kingston
- Epping
- Exeter
- Hampton
- Portsmouth
Interchange System
Bow Auto Parts is a member of Team PRP, a network of over 130 independent automotive recyclers across North America. This membership allows them to access millions of quality recycled parts, ensuring that if a specific part is not available in their inventory, they can obtain it from another member within the network. This system enables them to provide a wide range of compatible parts to their customers in New Hampshire, Massachusetts, Maine, and Vermont, ensuring that customers can find the parts they need quickly and efficiently.Warranty Information
Bow Auto Parts offers several warranty options for their used parts: Standard Warranty: - Duration: 6 months - Coverage: Includes the replacement of the part sold - Cost: Free with every purchase Extended Warranty Options: - Duration: 1 year or 3 years - Coverage: Includes the replacement of the part sold and labor coverage can be added by purchasing blocks of labor hours at a discounted rate - Cost: Additional charge for the extended warranty period Conditions and Terms: - Eligibility: The warranty applies only to the original purchaser and only as long as the part is installed in the vehicle for which it was originally purchased. - Non-Transferability: The warranty is not transferable. - Notification: In the event of a defect, Bow Auto Salvage, Inc. must be informed immediately. - Labor Coverage: Labor coverage can be purchased in blocks of labor-hours at a discounted rate to install the part under warranty. - Location: This warranty shall be governed under the laws of New Hampshire, and any cause of action arising from this warranty must be filed in the Merrimack County Superior Court, Concord, New Hampshire. Exclusions: - Vehicles with a plow mount and/or Commercial/Company Vehicles and Altered Vehicles: These vehicles are excluded from the warranty.Entry Fee and Special Discounts
Bow Auto Parts does not have a cover fee to enter the premises. They operate as a used auto parts supplier, providing high-quality parts to customers in New Hampshire, Massachusetts, Maine, and Vermont. They offer various delivery options and have a fleet of delivery trucks to ensure fast and reliable delivery to these regions. While Bow Auto Parts does not mention any specific cover fees or entrance charges, they do offer several benefits, including:- Standard 6-month warranty on all parts, which is longer than the industry standard of 30 days.
- Extended warranties of up to 3 years for an additional charge.
- 30-day returns with a 15% restocking fee and responsibility for return shipping costs.
- Special pricing for buying factory-direct, which can save customers money.
Tools and Equipment
When visiting Bow Auto Parts, customers are recommended to bring the following tools:- Socket Set
- Wrenches
- Torx and Allen Keys
- Pliers
- Gloves
- Safety Glasses
- Flashlight
- Lifting Equipment
- Wrenches and Socket Sets
- Torx and Allen Keys
- Pliers
- Gloves
- Safety Glasses
- Flashlight
- Axle Puller
- Engine Hoist
- Transmission Jack
- Suspension Lift
- Tire Changer
Cash for Junk Cars
Yes, Bow Auto Parts does buy junk cars from the general public. They offer cash for cars and will buy vehicles in any condition. Here are the details:- Buying Junk Cars: Bow Auto Parts buys cars in New Hampshire, including Manchester, Concord, Hooksett, Bow, Loudon, Amherst, and surrounding towns. They will pick up the vehicle and give cash on the spot.
- Cash for Cars: They provide a fast, fair offer and pay cash for junk cars, regardless of their condition.
- Vehicle Condition: Bow Auto Parts purchases only lower mileage vehicles with drivetrains in good condition. However, they do buy junk cars, so the condition of the vehicle does not matter as much as the drivetrain condition.
Other Junkyards in the City
While there are other salvage yards in New Hampshire, Bow Auto Parts stands out from the competition in several ways:- Quality Assurance Program: Bow Auto Parts follows a strict quality assurance program based on ISO 9000 standards. This ensures consistently high-quality parts, which are carefully inspected and stored in climate-controlled facilities.
- Warranty: All parts come with a standard 6-month warranty, and customers can upgrade to an extended 1-year or 3-year warranty. This is a significant difference from junkyards that typically offer only a 30-day refund warranty.
- Inventory and Selection: Bow Auto Parts has preferred access to the best automotive recycling inventory in the Northeast. They source parts from insurance auctions and approved sellers, ensuring that all parts are in good working order. This is in contrast to junkyards that often sell parts “as is” without any guarantee of quality.
- Customer Service: Bow Auto Parts offers fast deliveries and friendly, responsive service to customers in New Hampshire, Massachusetts, Maine, Connecticut, Rhode Island, and Vermont. Their drivers are trained auto mechanics who treat each delivery with care.
- Environmental Sustainability: Bow Auto Parts is certified as a NH Green Yard and a Green Vehicle Disposal affiliate, indicating their commitment to socially responsible and environmentally sustainable business practices.
- Extended Services: Bow Auto Parts offers a wide range of services, including used car and truck parts, used engines, used transmissions, and more. They also provide expert insights and guides for consumers and body shops on choosing quality used auto body parts.
Common Questions
Here are 7 common questions people ask about Bow Auto Parts at 1317 NH–3A, Bow, NH 03304, along with detailed answers:- What kind of auto parts does Bow Auto Parts offer? Bow Auto Parts offers a wide range of high-quality used auto parts for cars and trucks. They have an extensive inventory of parts from various domestic and international brands, including Chevrolet, Ford, Toyota, Honda, Dodge, Jeep, BMW, Mercedes, and many more. Their inventory includes used engines, transmissions, truck beds, tires, and almost every other part you might need for your vehicle.
- How does Bow Auto Parts ensure the quality of their used auto parts? Bow Auto Parts has a rigorous quality control and inspection process for all their used parts. They only buy vehicles that are late model and low mileage, ensuring that the parts are in good condition. Additionally, all parts go through a thorough inspection before being stored in climate-controlled warehouses. This ensures that the parts are in excellent condition and ready for use.
- What kind of warranty does Bow Auto Parts offer? Bow Auto Parts provides a standard 6-month warranty with all their parts. They also offer extended warranties of 1 year and 3 years for an additional charge. This means that if a part fails within the warranty period, it will be replaced or repaired at no extra cost to the customer.
- How does Bow Auto Parts deliver their parts? Bow Auto Parts has a fleet of delivery trucks that operate daily throughout New England, delivering parts to customers in New Hampshire, Massachusetts, Maine, and Vermont. They also offer shipping options for customers outside their delivery area. Their delivery service is fast and reliable, ensuring that customers receive their parts quickly and efficiently.
- What is the process for returning or exchanging parts at Bow Auto Parts? Bow Auto Parts accepts returns within 30 days of purchase. However, the returned parts must be in the same condition as they were at the time of sale. This means that if the part has been used or installed, it cannot be returned. This policy helps maintain the quality of their inventory and ensures that customers receive high-quality parts.
- How does Bow Auto Parts contribute to environmental sustainability? Bow Auto Parts is committed to environmentally sustainable business practices. They are certified as a NH Green Yard and a Green Vehicle Disposal affiliate, and they are members of the National Association of Automotive Recyclers. This means that they follow stringent guidelines to ensure that their operations are environmentally friendly and reduce waste by reusing and recycling parts.
- What kind of customer service does Bow Auto Parts offer? Bow Auto Parts is known for its friendly and responsive customer service. Their team of trained auto mechanics ensures that each delivery is handled with care. They also have a digital inventory system, which allows customers to find the parts they need quickly and efficiently. Additionally, they offer a 30-day return policy and extended warranties, providing peace of mind for their customers.
Real customer testimonials
Rebecca Gardner
Dave was incredibly helpful! I was in a pinch and needed a bumper in order to pass inspection and only had 10 days to get it done. He ordered the part for me, it was delivered in less time than expected, came nicely packaged and he held it for me till I could pick it up. Top notch customer service thanks
James Veatch
I highly recommend Bow Auto Parts if you’re looking for parts that are the highest quality. But just as important is the personal attention the sales people give you with their professional knowledge and follow through. I worked with Eric who specializes in Lexus equipment. He stayed in contact with me through texting and with phone conversations so he knew exactly what to order for my vehicle. Then he was able to get me an upgrade for a little bit more, the part arrived a day earlier than expected making it a smooth transition for installation. If there were more than 5 stars I would give them. Overall I’m giving Bow Auto Parts an A+ rating.
Charles Fournier
Wish I could give 10 stars. Had someone hit my truck. I needed a door quick and in the same paint code. Called Bow they had the door I needed. Eric was super cool, made sure I knew all details before driving out to pick it up. I’d recommend Bow for everything every time.
Brian Kennedy
Sold me a overpriced honda engine that was leaking from every were, covered in spray paint. It failed the cylinder leakage test on all 4 cylinders I called in for a replacement, and they tried to up sell me another engine. I paid cash they refused to refund me in cash.
Once agian inconveniencing me.
Worst customer service to date!
Front desk clerk was cool manger is a clown.
gary amiro
I backed my truck into a tree and put a dent in my tailgate, I called Bow Auto and had a used one back on in one-day, great service and good price.
Thanks guys.
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