Real customer testimonials
David Loudon
Used to be quality people. Not sure what happened. Tried to contact via phone multiple times, but got no answer. After three attempts I finally got someone to answer but was put on hold for 10+ minutes before I hung up and drove down to speak with someone in person. I am looking for a specific part and they are saying I have to purchase an $800 driveshaft to acquire a $40 flange. I am aware that’s how it comes, but this is a glorified salvage yard. Utterly ridiculous. I’d happily pay extra for a salvaged and restored part, but I’m not buying 1600% more than required to get the job done. That’s theft. Now I’ve got to find and pull my own.
Dylan
LKQ is awful. They’ve sent two damaged engines for my replacement and when you call you sit on hold for half an hour for nobody to help. Avoid at all costs.
a “Mrs Eric Stotler” stotler
Tyler!! Great service. I had called couple weeks ago and I decided to try elsewhere. Tyler spent was a while looking for what I needed and found them. I decided I would go elsewhere, thinking I had found a better deal(WRONG). I called him back today and he was able to pull up my name, he had saved everything. He told me the price and it was well under a 100 dollars from what Rock Auto quoted, after they quoted me a different price 2 days before. U Pull It auto wanted 400 and I would have to pull the parts myself. Thank you Tyler, you saved me.
glassexpressions
Extremely knowledgeable, friendly, helpful and kind. They not only had the wheels we needed cheaper than the other places we tried. They helped us fix a problem with our vehicle that arose at there establishment. They fixed the issue wouldn't take any payment for their time or bolt and provided us with water while we waited. Their parts are quality and their services was amazing.
Devin Gieselman
This company has no idea what they are doing. I called and explained the part I needed and they proceeded to tell me that they had it, so I drove 40 minutes to pick up the part and it was not the right part. They told me they could order the right part and it would be in, in three days and would give me a call. Five days later and I still did not get a call so I drove to LKQ to see if they had it. What do you know they had it and had not given me a call. I payed for the part and as I was walking out the door I noticed that the part was clearly broken. They assured me that they would order another one and it would be here in two days. Shocker the part was not in two days later and that they had not even ordered it, but tried to sell me the broken one. This company hires people that have no idea about car parts and does not care one bit about the customer. Stay far away for LKQ.
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